{"id":125972,"date":"2025-12-24T23:09:38","date_gmt":"2025-12-24T22:09:38","guid":{"rendered":"https:\/\/al-khwarizmi.com\/?p=125972"},"modified":"2026-09-24T20:12:07","modified_gmt":"2026-09-24T20:12:07","slug":"tidio","status":"publish","type":"post","link":"https:\/\/al-khwarizmi.com\/en\/tidio\/","title":{"rendered":"Tidio: Live Chat and an AI Assistant to Answer Your Website Visitors"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/al-khwarizmi.com\/go\/tidio\/\">Tidio<\/a> is a live chat tool you add to your website, with the Lyro AI assistant that answers repeat questions automatically and flows that greet visitors. It is useful if you run a site, digital store or course platform that gets the same questions again and again, and you want faster replies without watching the chat all day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-features\">Key features<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Live chat widget:<\/strong> Add it to any website.<\/li>\n\n\n<li><strong>Lyro AI assistant:<\/strong> Answers common questions automatically.<\/li>\n\n\n<li><strong>Free plan:<\/strong> A limited number of conversations each month.<\/li>\n\n\n<li><strong>Automated flows:<\/strong> Greet visitors and qualify requests before a person joins.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-pricing\">Pricing<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Plan<\/th><th>Price<\/th><th>What you get<\/th><\/tr><\/thead><tbody><tr><td>Free<\/td><td>Free<\/td><td>50 conversations\/month and 50 one-time Lyro conversations<\/td><\/tr><tr><td>Starter<\/td><td>About $24\/month<\/td><td>100 conversations<\/td><\/tr><tr><td>Growth<\/td><td>About $49\/month<\/td><td>From 250 conversations, Lyro and Flows as add-ons<\/td><\/tr><tr><td>Plus \/ Premium<\/td><td>Custom<\/td><td>Enterprise-level support<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Prices can change, so check Tidio&#8217;s official pricing page before you subscribe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-proscons\">Pros and cons<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Pros<\/th><th>Cons<\/th><\/tr><\/thead><tbody><tr><td>Free plan is enough to test real chat volume<\/td><td>Costs rise quickly as conversations grow<\/td><\/tr><tr><td>Lyro handles repeat questions without constant staffing<\/td><td>AI and automation are add-ons on lower tiers<\/td><\/tr><tr><td>Easy to install on common site platforms<\/td><td>Lyro needs good source content to answer accurately<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-usecases\">Use cases<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Repeat questions about a course or digital product:<\/strong> Let Lyro answer questions on pricing, access and content automatically.<\/li>\n\n\n<li><strong>Qualifying interested visitors:<\/strong> Use a flow that asks what the visitor needs before passing them to you.<\/li>\n\n\n<li><strong>After-hours support:<\/strong> Answer common questions overnight and follow up on complex cases in the morning.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-compare\">Tidio vs CustomGPT<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a class=\"wpil_keyword_link\" href=\"https:\/\/al-khwarizmi.com\/go\/tidio\/\" title=\"Tidio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"169052\">Tidio<\/a> is live chat where a person can step in, alongside an AI assistant. <a class=\"wpil_keyword_link\" href=\"https:\/\/al-khwarizmi.com\/go\/customgpt\/\" title=\"CustomGPT\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"169724\">CustomGPT<\/a> builds an assistant that answers from your documents and content without human chat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bestfor\">Who it&#8217;s best for<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Owners of websites, digital stores and course platforms who get repeat questions and want faster replies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Skip it if your site has little traffic and a contact page and email are enough.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-getstarted\">How to get started<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Install the widget on the free plan, add your top frequently asked questions, and watch conversation volume before upgrading.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/al-khwarizmi.com\/go\/tidio\/\" target=\"_blank\" rel=\"noopener sponsored\">Try Tidio free<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-faq\">FAQ<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What are the free plan limits?<\/strong> 50 conversations a month and 50 one-time Lyro conversations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is Lyro included in every plan?<\/strong> On some plans it is a separate add-on, so check the plan details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How is it priced?<\/strong> Mostly by monthly conversation volume.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Disclosure: al-khwarizmi may earn a commission if you sign up for <a class=\"wpil_keyword_link\" href=\"https:\/\/al-khwarizmi.com\/go\/tidio\/\" title=\"Tidio\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"169053\">Tidio<\/a> through links in this article. This does not change the price you pay, and it does not influence which tools we cover.<\/em><\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>A live chat widget with an AI assistant that answers repeat questions automatically.<\/p>\n","protected":false},"author":1,"featured_media":126332,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"footnotes":""},"categories":[274],"tags":[],"class_list":["post-125972","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tools"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tidio: Live Chat and AI Assistant for Your Website | al-khwarizmi<\/title>\n<meta name=\"description\" content=\"Tidio adds live chat, the Lyro AI assistant and automated flows to your website, with a free plan. 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